Refund policy

30-Day Return Policy

We want you to be completely happy with your Ezy Strap purchase.

If you're not satisfied, you can return your item within 30 days of delivery for a refund or exchange, no questions asked.

Conditions:

• Items must be unused, in original packaging, and in re-sellable condition

• Return request must be made within 30 days of receiving your order

• Buyer is responsible for return shipping unless the item is faulty or incorrect

Faulty or Incorrect Items:

If your item arrives damaged, defective, or not what you ordered, we’ll cover return shipping and send a replacement or full refund.

To Start a Return:

Email support@ezystrap.com.au with your:

• Order number

• Reason for return

• Photos (if applicable)

We’ll respond within 1 business day and guide you through the process.