Terms of service
Terms of Service
Effective Date: [02/06/25]
Welcome to Ezy Strap, an Australian-owned and operated business. By purchasing from our store or using our website, you agree to be bound by the following Terms of Service. These terms comply with applicable Australian Consumer Laws and govern your use of our website and services.
1. General Conditions
By visiting or purchasing from Ezy Strap, you engage in our “Service” and agree to be bound by these Terms, including any additional policies linked herein. These terms apply to all users, including browsers, vendors, customers, and merchants.
We reserve the right to update or change these terms at any time. It is your responsibility to review them periodically.
2. Products & Availability
All products listed are subject to availability and may be modified or discontinued without notice. We reserve the right to limit quantities and refuse sales where necessary (e.g., suspected resale, abuse of terms, or legal risk).
Product descriptions, specifications, pricing, and images are provided to the best of our knowledge. Errors may occasionally occur and we reserve the right to correct them without prior notice.
3. Pricing & Payments
All prices listed are in AUD (Australian Dollars) and include GST where applicable. We accept secure payments via credit card, PayPal, Afterpay, and other methods listed at checkout.
By providing your payment details, you confirm that you are authorised to use that payment method.
4. Shipping & Delivery
Orders are typically dispatched within 1-2 business days from our warehouse. Standard delivery times are 3–8 business days within Australia, depending on your location.
We are not liable for delays caused by third-party couriers once an order has left our warehouse.
5. Returns & Refunds
We offer a 30-day return policy on unused items in original packaging. If you change your mind or need a different size, contact us at support@ezystrap.com.au.
If the product is faulty or not as described, you are entitled to a repair, replacement, or refund, as per the Australian Consumer Law.
For full details, please see our [Returns Policy].
6. Warranty
All products include a 1-Year Warranty covering manufacturing defects. Damage from misuse, accidents, or normal wear and tear is not covered.
Warranty claims must be submitted with proof of purchase and photographic evidence where applicable.
7. Privacy
We take your privacy seriously. Personal information is collected and handled in accordance with Australian privacy laws. For more details, please refer to our [Privacy Policy].
8. Limitation of Liability
To the extent permitted by law, Ezy Strap is not liable for any indirect, incidental, or consequential damages from the use or misuse of our products or website. Our liability is limited to the value of the goods purchased.
9. Intellectual Property
All content on this website — including logos, images, product descriptions, and branding — is the property of Ezy Strap and may not be used without permission.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be handled in the appropriate courts of Queensland.
Questions?
You can contact us at:
📧 support@ezystrap.com.au
📍 Gold Coast, QLD, Australia